New Step by Step Map For telus billing support

New Step by Step Map For telus billing support

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Car-advise assists you promptly slender down your search engine results by suggesting doable matches when you variety.

Pro was capable of stroll me by way of my concern and served pinpoint the place the situation was going on and advised me of another so I could get my occupation accomplished. I so appreciated his help and tolerance in going for walks me by the various scenarios. He followed up with details on my upcoming ways.

• A pal who is likewise a Telus customer showed me his plan information, and He's getting the same plan for appreciably a lot less without having to purchase units, which contradicts what Abdul informed me.

Have you tried out employing the online Chat? Go browsing to My TELUS plus the the Chat icon will be at the lessen ideal with the window. Reply the questions about which kind of help you would like then maintain replying to your bot with "I need to speak to someone" until eventually the bot offers up and passes the Chat to an individual.

If our reply resolved your difficulty, please click Accept as Answer to aid Other individuals during the Local community.

I am aware it is extremely discouraging since I am in a similar scenario, however it truly is concerning the TV signal that's been shed. 

I guess I am just old, but I try to remember a time when you can call a business, talk to a human devoid of sitting on maintain for hours, and truly get customer service. Many thanks Telus for an excellent customer expertise.

If our reply solved your difficulty, you should click on Acknowledge as Resolution to help you Other individuals in the community.

I needed to Speak to CS right now with Chat and also the department I would like to speak to is barely accessible by mobile phone. The CS on Chat organized a connect with back again at an agreed upon time slot. When that Division referred to as me later on I got everything sorted out.

Auto-suggest assists you immediately slender down your search engine results by suggesting probable matches when you form.

I'm on the lookout for the telephone number to call to speak to some agent and thinking when they are available in the weekend. I want to make payment arrangements and made an effort to on chat, nevertheless they instructed me I should get in touch with. 

@Oleginza Wrote: I called Telus CS at 8.55AM Mountain time and they hanged up on me, saying that I have to call in the course of "normal Place of work several hours". Is this for serious?

I have made various cellular phone phone calls, I have clicked on "Alternatively, you could Call our TELUS Administration Staff below".  completed the form, without having reaction, and Telus technical support finished Yet another type on MyTelus in addition to go no response.

I'd some minor difficulties but I had absolutely no clue how to repair them. Then, my co-employee recommended me within your service. Your workers were being really affected person and practical! Because of all of these!

I used to be eventually specified scenario amount 21911243 and informed that a manager would call me again within two hours, which didn't occur. Instead, I was educated that I necessary to wait 24 hours.